Technical Support: Respond to service inquiries, troubleshoot technical issues, and provide solutions
Maintenance and Repair: Perform routine maintenance, inspections, and repairs on systems or equipment
Installation and Setup: Install, configure, and set up new systems or machinery as required
Testing and Diagnosis: Conduct tests, analysis, and diagnostic procedures to identify problems and recommend solutions
Customer Interaction: Interact with customers, clients, or internal stakeholders to understand their needs and address concerns
Documentation: Maintain accurate records of service activities, reports, and documentation
Training and Guidance: Provide training and guidance to users or clients on the proper use and maintenance of equipment or systems
Required Skills and Qualifications:Technical Knowledge: Proficiency in relevant technologies, systems, or machinery
Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently
Communication Skills: Strong verbal and written communication for interacting with clients and documenting procedures
Requirement & Benefits
Educational Qualifications: Graduate/ITI/Diploma or a related field is preferred
Desired Experience: 8-10 years experience in a manufacturing company preferably in Digital Printing / Book Publishing and Printing & Packaging Industry
Salary: CTC 12.00 LPA + additional company benefits
